Contact Ziply
Email support@ziplyapp.io for product, account, billing, privacy, or security assistance.
What to include
Describe the issue, the browser and operating system you use, and whether it concerns Free or Premium. For billing questions, include the email used at Stripe Checkout and a Stripe invoice or receipt identifier if available.
Protect sensitive information
Do not email images, full payment-card details, passwords, bearer tokens, or a Ziply recovery code. Ziply support will never ask for your complete card number or recovery code.
Privacy and deletion requests
Use the subject “Privacy request” to request access to or deletion of Ziply account data. We may ask for limited information needed to verify control of the account before acting on a request.
Security reports
Use the subject “Security report” and provide reproducible steps without including customer data or public disclosure of an unpatched issue.